Privacy Policy

1. Introduction

Welcome to Kaizen Hub (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://kaizenhub.digital. It also explains your rights and choices regarding your personal data under the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect several types of information from and about users of our website, including:

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  Personal Information: Name, email address, phone number, and any other information you provide when signing up, completing forms, or making inquiries.
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  Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, time spent on each page, and other diagnostic data.
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  Cookies and Tracking Technologies: Cookies, web beacons, and similar tracking technologies to enhance user experience and analyze website traffic.

3. How We Use Your Information

We use your information for the following purposes:

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  To Provide Services: Delivering our services, processing requests, responding to inquiries, and fulfilling orders.
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  Improvement and Personalization: Analyzing how you use our website to improve its functionality, tailor content, and personalize user experience.
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  Marketing and Promotions: Sending newsletters, promotional materials, and other information if you have opted in.
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  Security and Legal Compliance: Detecting, preventing, and addressing security or technical issues; ensuring compliance with legal obligations.

4. Legal Basis for Processing (GDPR)

Under GDPR, we must have a valid legal reason for processing personal data. We rely on the following bases:

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  Consent: You have given explicit consent for us to use your data (e.g., subscribing to our newsletter).
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  Performance of a Contract: Processing your data to fulfill a service or contract (e.g., responding to inquiries).
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  Legitimate Interests: For business purposes, provided your rights and freedoms are not adversely affected.
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  Legal Obligation: Compliance with laws, regulations, or other legal processes.

5. How We Share Your Information

We do not sell, trade, or rent your personal data to third parties. We may share your information with:

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  Service Providers: Trusted third-party companies that assist us in operating our website, providing services, or analyzing data.
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  Legal Compliance: When required by law or to respond to legal processes.
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  Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

6. International Data Transfers

As part of our operations, your personal data may be transferred to and stored in countries outside the European Economic Area (EEA). We ensure that such transfers are made in compliance with GDPR, using adequate safeguards, such as standard contractual clauses approved by the European Commission.

7. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, use, or disclosure. However, please be aware that no security system is entirely foolproof, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once we no longer need your data, it will be securely deleted or anonymized.

9. Your GDPR Rights

Under GDPR, you have the following rights:

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  Right to Access: Request a copy of your personal data we hold.
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  Right to Rectification: Correct any inaccurate or incomplete information.
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  Right to Erasure: Request deletion of your personal data in certain circumstances.
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  Right to Restrict Processing: Request to restrict the processing of your data under certain conditions.
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  Right to Data Portability: Receive a copy of your data in a structured, commonly used format.
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  Right to Object: Object to processing based on legitimate interests or direct marketing.
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  Right to Withdraw Consent: Withdraw consent at any time for data processing activities based on your consent.

To exercise any of these rights, please contact us using the information below.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience and analyze website performance. You may opt-out or set preferences regarding cookies through your browser settings.

11. Third-Party Links

Our website may contain links to other websites not operated by us. We are not responsible for the content or privacy practices of these websites. We recommend reviewing their privacy policies.

12. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and we encourage you to review it periodically.

13. Contact Us

If you have questions, concerns, or wish to exercise any of your privacy rights, please contact us:

14. Complaints

If you believe that we have infringed your rights under GDPR, you have the right to lodge a complaint with your local data protection authority within the European Union.